If you still need help with your product key, visit our Microsoft support page for help. Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they’re distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. Depending on your product, this account is usually a Microsoft account (Hotmail,, ) or a work or school account. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. This is the account you use to sign in to so you can manage your subscription or install or reinstall Microsoft 365 when needed. If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. Microsoft Workplace Discount Program product keys Having problems with your product key? I can't find my product keyįor help with finding your product key, select your version of Office below: If you don't have your key, see get your Workplace. Step 3: Enter your Office product key, without hyphens. Step 2: In the Sign in to set up Office window, select I don't want to sign in or create an account (it's a small link at the bottom of the window). Step 3: Follow the prompts to finish the redemption and setup process. Step 1: Start an Office app, like Word, Project, or Visio, depending on your purchase. Step 2: Enter Office product key without hyphens, and then select Next.
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